Online/Showroom: To provide you with extreme value DIFFERENTREGARD will exchange the product for size or merchandise change 15 days from the date of purchase. Product(s) must have tags, unworn, & in salable condition (Exchanges are subject to price difference). All Ready to Wear products are sold as-is, if alterations are desired additional alteration fees will apply. All products shipped will have a signature required and a packing slip.
Online Custom Orders: Measurements provided by the customer for custom orders online are subjected to 100% client’s liability if the product needs alterations or remake.
Custom & Made to Measure Disclosure: Custom & Made to Measure is a service we provide & offer to all clients. This service gives you the option to Design & select your fabric to provide you a custom-tailored fit that suits your needs. We can not guarantee fabric availability until the balance is paid in full. Full balance is required on All Custom & Made to Measure orders.
Exchanges: Should you like to amend your Custom or MTM order we allow fabric or design change made within 48 hours of purchase (additional fees may apply). After the change order becomes final.
Refunds: If you’re not satisfied with your purchase & would like a refund you must notify us by email, replying to your purchase receipt. Refunds are only valid within 24 hours from purchase, a 20% designer fee will be subtracted from your refund amount to cover time assisted with designing your garment. Should you like to move forward with your same order in the next 45 days, the 20% designer fee with be applied to your balance. Allow refunds to take up to 14 days to process.
Return: We do not accept returns on our Custom & MTM products.
Corrections of Errors & Inaccuracies
DIFFERENTREGARD guarantees all merchandise & satisfaction on all garments. We, therefore, reserve the right to correct any orders, inaccuracies, omissions, change, or update any information related to the production of the garment at any time. (Including after you have submitted your order). Please note that such errors, inaccuracies, or omissions may relate to fabric description, price, measurements, & availability of the fabric choice. Such errors made by DIFFERENTREGARD will be corrected on behalf of the company & will accommodate any errors to satisfy your clothing purchase.
DIFFERENTREGARD accepts Cash, Visa, Mastercard, Discover, Amex, DR Gift Cards, Cash App, Venmo, Paypal, Apple Pay, & Afterpay.